AREA 03 / 06·People and Capacity

See who you need before you win the work.

See what each person costs, how stretched the team is in each scenario, and which roles your pipeline still needs, so you can hire ahead.

Week to week it is easy to lose track of who is allocated where, what each person costs after the March pay rise, and which deals are waiting on roles not yet hired. By the close, bench cost is on the P&L and the promoted senior is still costed at mid-level in the deal, so the margin you priced is higher than the one you will earn.

Read utilisation Weekly or Monthly, in three scenarios.

Sarah is named on three deals that have not closed. For June you see her at 70% on Contracted, 95% with + Extensions and 130% with + Pipeline. You can hire ahead, bring in a contractor or take her off one deal, and decide before the team runs out of room.
Utilisation opens Weekly and switches to Monthly. Each person falls in a band: Available up to 75%, Healthy 76–95%, Full 96–105% or Overload above 105%. Capacity not booked to work shows as Bench.
Profitdrive//Caldera Group▾

Utilisation

WeeklyMonthly
Sep 2026 – Feb 2027
ContractedExtensionsPipelineAvailableUnavailable
PersonGradeSep 26Oct 26Nov 26Dec 26Jan 27Feb 27
Team total
20%
50%
70%
75%
75%
50%
Arlo AlderSenior Consultant
Ava AsterPrincipal
Ben BirchConsultant
Bree BrambleConsultant
Cara CobaltContractor
Utilisation by person and grade, Monthly, with a team total.

Price open roles and fill them at the pace you choose.

Every unfilled role on a deal or a project carries its dates, a target cost and the revenue or cost at risk, and it counts in cost and availability before anyone is named. To fill it, pick the person and confirm; the assignment takes the role's dates and rates. Remove a person later and the role reopens.
Each open role also carries a hiring stage (Open, In progress, Offer, Filled or Cancelled) and a recruiter.
Profitdrive//Caldera Group▾

People

Add Person
People
Open Roles
People Cost
Search by client, opportunity, project, or role...StatusOpenStageAll
ORIGINROLE / GRADESTARTENDCLIENTOPPORTUNITY / PROJECTTARGET RATEHIRING STAGESTATUS
OpportunityConsultant1 Dec 202631 Mar 2027Caldera GroupOperations Modernisation$1,000/dayOpenOpen
Open Roles: unfilled demand from deals and projects, with the revenue or cost at risk, filled in one action.

Cost each person from the month a change applies.

Set a person's annual cost and the month it applies from, and your firm's on-costs are added to give one daily cost. After a promotion, enter the new cost from its month. The Deal Model, the Project Plan and the P&L use it from then on, and past months keep the cost they had.
People Cost adds it up month by month. Salaries stay with Full seats, and everyone else plans with each person's daily cost.
Profitdrive//Caldera Group▾

People

Add Person
People
Open Roles
People Cost
Jan 2027toJan 2027ContractedExtensionsPipelineViewEmployment typeStaffAll(k)
Production staff cost by category
Billable cost$24.2k
Non-billable cost$12.4k
Unassigned$5.0k
Internal Projects$3.7k
Sick$1.2k
Leave$1.2k
Holiday$1.2k
Working-day basis adjustment−$0.3k
Total Own Staff delivery cost$36.3k
Contractor delivery cost$0
Support staff cost (SG&A)
Internal staff cost$10.8k
FTE and average cost
Total production (FTE)1.6
Non-billable (FTE)1.0
Daily cost$698
Support staff (FTE)1.0
Support staff (avg unit cost)$540
People Cost: daily cost per person, with FTE and average cost, and billable and non-billable cost.
The question this answers

How do you connect resource capacity to profit?

Give every person a daily cost that applies from a date and a monthly capacity. Read utilisation Weekly or Monthly under Contracted, Extensions and Pipeline, and price unfilled demand as open roles. Each staffing decision then shows in forward profit.

If three of your pipeline deals close next month, who is going to deliver them?

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